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Frequently asked questions
Answers to the questions most frequently asked by patients, clinics and hospitals. If your question is not answered here, please contact our product specialists on WhatsApp or by email.
Take your measurements in centimetres over bare skin at the points shown in the size guide, then enter them in the size finder on the product page. The size finder compares your measurements with the size chart for that garment and recommends a size. If your measurements fall between two sizes, please follow your surgeon's advice or contact our product specialists.
Measurements are ideally taken before surgery. If you are measuring after surgery, measure gently and share your procedure and surgery date with our product specialists on WhatsApp so that they can assist with size selection. Your surgeon may also advise on sizing.
Wear the garment for the period advised by your surgeon. The duration varies with the procedure and with individual recovery.
Your surgeon may advise a change of garment as swelling reduces. Many patients also keep two garments, so that one can be worn while the other is washed. Our product specialists can advise on suitable styles.
Hand wash only. Do not iron and do not bleach. Please follow the care instructions on the garment label. Some patients keep two garments so that one can be worn while the other is washed.
Please follow your surgeon's instructions on wearing a garment over wound dressings.
Orders are dispatched from Bengaluru. Dispatch and delivery timelines are set out in our Shipping & delivery policy.
Prices are provided on request. Contact a product specialist on WhatsApp or send an enquiry with the style code, size and colour; you will receive the price and payment details. A GST invoice is provided with every order.
Yes. Enter the style code provided by your surgeon, for example UD‑14, in the website search to go directly to that garment.
Yes. Clinics and hospitals receive GST invoices issued with their GSTIN, and pricing is agreed in writing for each account. Please apply for a clinic account through the For clinics page.
U2 Designs garments are made in India and carry ISO 13485:2016, ISO 9001:2015 and CE certification.
